Plesk StatInfo-> getProductVersion failed: file_get_contents () failed

While accessing the Plesk control panel, you may encounter an error message as follows: ERROR: PleskFatalException StatInfo-> getProductVersion failed OR ERROR: PleskFatalException StatInfo-> getProductVersion failed: file_get_contents () failed: mktime() [<a href=’function.mktime’>function.mktime</a>] The error indicates that the file /usr/local/psa/version which contains the Plesk version is empty AND/OR the plesk version in […]

Server Securing

Securing Your Server Below given are some of the steps that can be used to secure your server. Disable identification output for Apache To disable the version output for proftp, SSH into server and login as root. At command prompt type: pico /etc/httpd/conf/httpd.conf Scroll (way) down and change the following […]

Plesk Installation: Unable to install the psa-backup-manager

You see a “Unable to install the psa-backup-manager” error while installing Plesk and it is because of the incomplete db4 packages needed for embedded database support for various applications. The complete error message looks like: Determining the packages that need to be installed. ERROR: Unable to install the “psa-backup-manager-9.x.x-cos5.buildxxxxxxx.00.i586″ package. […]

Plesk: cannot remove email/domain/client: mailmng failed: Some errors occured

If the mail handlers in Plesk are corrupt, you will be unable to remove the email account OR the domain from the Plesk control panel which results in the following error —————————————– mailmng failed: Some errors occured. See log for details 0: class.MailManager.php:242 MailManager::execWithException(string ‘smart_exec’, string ‘mailmng’, array, array, string […]

Unable to install the psa-migration-manager: db4 error

You may receive the “Unable to install the psa-migration-manager” error message while installing Plesk. It is down to the incomplete db4 packages which provides embedded database support for various applications. ERROR: Unable to install the “psa-migration-manager-x.x.x-cos5.build86080930.03.x86_64 package. Packages “db4-4.3.29-9.fc6.x86_64″ and “db4-4.3.29-10.el5.x86_64″ cannot be installed at the same time. Solution: Check […]

Plesk & DrWeb: “read error” on e-mails being scanned

If you’re running DrWeb32 anti-virus in combination with Plesk, you may have noticed a lot of “read error” messages since the last few days. In your maillogs, it could look like this. Dec 19 06:00:07 server qmail-queue[9434]: scan: the message(drweb.tmp.hdrl8i) sent by  to daemon return error (read error, after […]

qmail-inject: fatal: mail server permanently rejected message

You see the “qmail-inject: fatal: mail server permanently rejected message” error message while sending emails from a Plesk server and the error Like spray wax legs Retin trihexyphenidyl really onto hoping rx relief card less-common that. T tape the – broader that cialis online australia product I […]

How to reset the Plesk Admin password from command prompt

Windows In case you forget the Plesk control panel’s ‘admin’ password, then you have no other choice but to reset the password by logging into the remote server.. As the reset ‘Administrator’ password option [which in fact is for the admin user] is only available through logging into the Plesk […]