CommunityWide Federal Credit Union Reviews: 15 User Ratings (2024)

5 Star Rating

Been with them for years. Excellent service, best rates, and excellent customer service! They have outstanding rates for IRAs. Their high-rate savings account is amazing. I finally moved all my checking and savings accounts to this FCU. The website is easy to use. It's super easy to make mobile deposits, much better than my previous banks. Can't do Zelle, but otherwise, it's so easy to get customer service. They know your name and are so friendly. Absolutely love this bank!

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2 Star Rating

I am literally almost ready to make July's payment in June. Hasn't even gave me a boost in my credit. Patient update after I take an appointment every month so that my credit boost. Still haven't updated and I'm getting ready to pay September's payment in a couple weeks. I would like to improve my credit score please and thank you.

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1 Star Rating

Poor website. User experience is a zero. Almost impossible to navigate. Can't view scheduled payments so almost impossible to keep up with payments.

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1 Star Rating

1 Star; the website is horrible; not so user friendly to actually set up your own banking card to make your loan payments on time, etc. Almost feels like they give you the run around on it all - worse banking website I've used. Wouldn't recommend.

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4 Star Rating

Loan is solid and the creditor is easy to work with. Interest was a little high but I was in immediate need of a vehicle at the time.

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5 Star Rating

Working with so far is great can't wait to pay my new car off and along the way build my credit and build a future for my family and I

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1 Star Rating

They do not report monthly payments on any type of schedule. They actually make you look bad to other lenders by not reporting monthly. I now have been watching this acct: they are not reporting payments on a regular basis.

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5 Star Rating

Great lender. Awesome rates and great perks. Opened a savings account for me upon approval. Have to maintain full coverage the entire if you have a 24-hour lapse you will get billed your normal insurance charge on the loan

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5 Star Rating

Fair APR Rate, great customer service skills, very friendly environment. Highly recommend this Credit Union for all your banking and loans needs!

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5 Star Rating

My clutch went out of my car this particular car well let me just say fixing the clutch was not a simple job nor was it an affordable job I tried a couple different Avenues with no luck i have worked very hard to build my credit so I decided to call community wide Federal credit Union they were the only place to give me a chance to prove i am dependable it made since to me that I should ask them for either a second loan or refinance my car to pay the hefty price of a new clutch even though with what I still owed on the car and the price of the clutch together was a fine line of the cars value but community wide agreed to refinance thank you CWFCU you are the one I will use in future transaction

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1 Star Rating

I been paid this loan in full. Please take this off my credit it is not a late payment. This should have been off my credit. Who put it back on my credit

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5 Star Rating

They are a great credit union!! Very easy to work with & very personable. I will use this credit union for many years to come! Thank you Community Wide Federal Credit Union!!

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1 Star Rating

We've experienced nothing but the absolute worst with this company. Their online interface is one of the worst designed things I have seen in my life. Trying to actually pay the auto loan is a nightmare. They offer an option to make a debit payment, but it doesn't work. Support said it would be available at the end of the year; in 2018. Still doesn't work. Their two factor isn't working right now, so trying to pay my bill just isn't working. I tried setting up an automatic payment, but their system somehow "forgot" to do my automatic payment a few months back, so we almost didn't pay on time despite the fact that there was plenty of money in the account to cover it. Their support is nonexistent for the most part, and they are doing nothing to fix their website. Do NOT take out an auto loan here. It's an absolute nightmare.

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3 Star Rating

I have banked at CommunityWide Federal Credit Union in the past. The employees are not very friendly and don't seem to be very happy at their job, unlike other credit unions I have been to. They are behind bullet proof glass at all times even though they are not in a very dangerous location. I find that they “cater” to lower-income families, which is fine if that is what you are. I found their services and offerings pretty generic and nothing really stood out at all. They are in a convenient location for me so that was a plus. If you are looking for a very simple account, just a checking or savings, then this may be the place for you. Especially if you do not like to go into the branch very often.

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