There are two ways to install micro-updates for Parallels Plesk Panel. Using the Command Line Interface: #$PRODUCT_ROOT_D/admin/sbin/autoinstaller Note: The “$PRODUCT_ROOT_D” variable in the command should be replaced with its value according to Plesk variables. The exact value of path variables can be known from /etc/psa/psa.conf file on Parallels Plesk Panel server. Or use the following [...]

PHP open_basedir errors occur when a script tries to access a directory outside of httpdocs. For security reasons Plesk only allows access to the httpdocs and tmp directories. So what if you need to access a different directory? The easiest way is to amend the vhost.conf file of the specific domain. Open the vhost.conf file [...]

Parallels Business Automation Standard 3.4 does not support the licenses for Parallels Plesk Panel 10 To make Parallels Plesk Panel 10 licenses issuing possible, we need perform the following actions: Note: This solution should be installed on Parallels Business Automation – Standard 3.4 only. You can damage your installation if you install it on the [...]

You may see an “Unable to exec utility packagemng” error message while accessing the Plesk control panel. The error generally occurs after performing a Plesk control panel upgrade and the complete error message looks like follows: Components::componentUpdate() failed: Unable to exec utility packagemng: file does not exist or is not executable: /usr/local/psa/admin/bin/packagemng 0: auth.php3:551 This [...]

In Parallels Plesk Panel 10.0.1 installed on RedHat 4 OS try upgrading any component through Autoinstaller in Parallels Plesk interface. The following error is shown: There was an error downloading: …… …… …… An error has occurred: exceptions.UnboundLocalError See /var/log/up2date for more information Error: The up2date utility failed to install the required packages. Attention! Your [...]

If you perform a Plesk upgrade, you may notice you are unable to unsuspend a domain from the Plesk control panel resulting in the following message: Warning: The domain is still suspended for the following reason: Domain is temporarily suspended for backing up or restoring. Looking at the message, it appears that a backup process [...]

Latest update of the openssl package from CentOS breaks Parallels Panel 9.x. Errors are displayed in the /var/log/sw-cp-server/error_log file when Panel is trying to start. The problem has been fixed since version 9.5.0. Download the appropriate package using the wget utility. Example for CentOS 5 x86: #wget -c http://kb.parallels.com/Attachments/12669/Attachments/sw-cp-server-1.0-6.201004011105.centos5.i386.rpm Install the downloaded package. Example for [...]

You may come across the “Failed domain creation” error message while adding a domain from the Plesk control panel. Failed domain creation: Unable to update domain data: Failed setting of domain parameters: Cannot change Webmail on domain: webmail 0: DomainPropertiesUIPointer.php:267 DomainPropertiesUIPointer->accessItem_create(string ‘POST’) 1: DomainPropertiesUIPointer.php:59 DomainPropertiesUIPointer->accessItem(string ‘POST’, NULL null) 2: UIPointer.php:596 UIPointer->access(string ‘POST’) 3: plesk.php:38 The [...]

If you feel emails are saturated in the Plesk Qmail mail queue, there is a possibility that your Plesk server is been used for sending spam emails. On a Plesk server relaying is not allowed by default so following are the ways spamming is mostly done 1) using CGI by a user as explained in [...]

If you upgrade the Plesk control panel, the Atmail webmail client will display the “/etc/psa-webmail/atmail/.atmail.shadow open_basedir restriction” error message while accessing Atmail. The complete error message looks like follows: Warning: fopen [function.fopen]: open_basedir restriction in effect. File(/etc/psa-webmail/atmail/.atmail.shadow) is not within allowed path(s): (/var/www/atmail:/var/log/atmail:/etc/psa:/tmp:/var/tmp) in /var/www/atmail/libs/Atmail/Config.php on line 4 The error occurs when PHP is not [...]