You may receive the following error message while accessing Webmail on a Plesk server: A fatal error has occurred DB Error: connect failed You need to make sure the ‘horde’ user is able to connect to the ‘horde’ database using the password mentioned in the file “/etc/psa/.webmail.shadow”. You have to create the file and specify [...]
There are two ways to install micro-updates for Parallels Plesk Panel. Using the Command Line Interface: #$PRODUCT_ROOT_D/admin/sbin/autoinstaller Note: The “$PRODUCT_ROOT_D” variable in the command should be replaced with its value according to Plesk variables. The exact value of path variables can be known from /etc/psa/psa.conf file on Parallels Plesk Panel server. Or use the following [...]
PHP open_basedir errors occur when a script tries to access a directory outside of httpdocs. For security reasons Plesk only allows access to the httpdocs and tmp directories. So what if you need to access a different directory? The easiest way is to amend the vhost.conf file of the specific domain. Open the vhost.conf file [...]
Parallels Business Automation Standard 3.4 does not support the licenses for Parallels Plesk Panel 10 To make Parallels Plesk Panel 10 licenses issuing possible, we need perform the following actions: Note: This solution should be installed on Parallels Business Automation – Standard 3.4 only. You can damage your installation if you install it on the [...]
By default Qmail allows a maximum of 10 local and 20 remote deliveries of emails simultaneously. In order to increase the number of concurrent local and remote email deliveries in Qmail, the values in the concurrencylocal and concurrencyremote files needed to be increased. Plesk control panel also offers Qmail and have the same default values [...]
Package mpack is required in order to extract the backup contents. # apt-get install mpack # zcat /path/to/backup_file > backup_file.mime # munpack backup_file.mime The result is a set of tar and sql files that contain domains’ directories and databases. Untar the directory as needed. For example, to restore the httpdocs folder for the DOMAIN.TLD domain: [...]
You may see an “Unable to exec utility packagemng” error message while accessing the Plesk control panel. The error generally occurs after performing a Plesk control panel upgrade and the complete error message looks like follows: Components::componentUpdate() failed: Unable to exec utility packagemng: file does not exist or is not executable: /usr/local/psa/admin/bin/packagemng 0: auth.php3:551 This [...]
In Parallels Plesk Panel 10.0.1 installed on RedHat 4 OS try upgrading any component through Autoinstaller in Parallels Plesk interface. The following error is shown: There was an error downloading: …… …… …… An error has occurred: exceptions.UnboundLocalError See /var/log/up2date for more information Error: The up2date utility failed to install the required packages. Attention! Your [...]
If you perform a Plesk upgrade, you may notice you are unable to unsuspend a domain from the Plesk control panel resulting in the following message: Warning: The domain is still suspended for the following reason: Domain is temporarily suspended for backing up or restoring. Looking at the message, it appears that a backup process [...]
Latest update of the openssl package from CentOS breaks Parallels Panel 9.x. Errors are displayed in the /var/log/sw-cp-server/error_log file when Panel is trying to start. The problem has been fixed since version 9.5.0. Download the appropriate package using the wget utility. Example for CentOS 5 x86: #wget -c http://kb.parallels.com/Attachments/12669/Attachments/sw-cp-server-1.0-6.201004011105.centos5.i386.rpm Install the downloaded package. Example for [...]
