Attempts to start or stop apache web service on Server > Services page fail with error ERROR: PleskFatalException Unable to make action: Unable to manage service by websrvmng: websrvmng: No such file ‘/usr/local/etc/rc.d/apache2.sh’: No such file or directory System error 2: No such file or directory   Apache startup script name is specified with the [...]

Today while trying to run yum update for one of our server we got the following error. yum update Loaded plugins: fastestmirror Loading mirror speeds from cached hostfile * addons: mirror.bytemark.co.uk * atomic: www5.atomicorp.com * base: mirror.sov.uk.goscomb.net * extras: mirror.sov.uk.goscomb.net * updates: mirror.sov.uk.goscomb.net http://www4.atomicorp.com/channels/plesk/9.0/centos/5/i386/repodata/repomd.xml: [Errno 14] HTTP Error 404: Not Found Solution: To fix this [...]

You can perform a full backup of your account/domain from cPanel >> “Backups” option under the Files section. The full cPanel backup is very useful when migrating an account from one server to another. 1) Login to cPanel at http://yourdomainname.tld:2082 click the “Backups” option as shown in the screen below 2) On the next screen, [...]

The e-mail address postmaster@mydomain.com deleted successfully. Sorry, you do not have access to the domain mydomain.com The error message is displayed when you delete an email account of a domain from cPanel >> ‘Email Accounts’ that is either shifted under another users account OR usually happens when a domain is swapped from add-on domain to [...]

How to change cPanel theme for multiple accounts? The cPanel theme for an account is specified in the /var/cpanel/users/username file in the format RS=value For example: BWLIMIT=unlimited DEMO=0 DNS=domainname.com FEATURELIST=default HASCGI=1 IP=IPHERE LANG=english LOCALE=en MAXADDON=0 MAXFTP=0 MAXLST=0 MAXPARK=0 MAXPOP=5 MAXSQL=0 MAXSUB=0 MTIME=1271068514 OWNER=root PLAN=default STARTDATE=1228721668 USER=username RS=x3 where, x3 is the theme. WHM only provides [...]

Your Ftp server rejects your access to the server on providing the username and do not prompt for a password as well and you may see the following error in the your server logs: Jan 10 11:22:33 mai1 pure-ftpd: (?@xx.xx.xx.xx) [WARNING] Sorry, cleartext sessions are not accepted on this server. Please reconnect using SSL/TLS security [...]

In Parallels Plesk Panel 10.0.1 installed on RedHat 4 OS try upgrading any component through Autoinstaller in Parallels Plesk interface. The following error is shown: There was an error downloading: …… …… …… An error has occurred: exceptions.UnboundLocalError See /var/log/up2date for more information Error: The up2date utility failed to install the required packages. Attention! Your [...]

There are two ways to install micro-updates for Parallels Plesk Panel. Using the Command Line Interface: #$PRODUCT_ROOT_D/admin/sbin/autoinstaller Note: The “$PRODUCT_ROOT_D” variable in the command should be replaced with its value according to Plesk variables. The exact value of path variables can be known from /etc/psa/psa.conf file on Parallels Plesk Panel server. Or use the following [...]

Latest update of the openssl package from CentOS breaks Parallels Panel 9.x. Errors are displayed in the /var/log/sw-cp-server/error_log file when Panel is trying to start. The problem has been fixed since version 9.5.0. Download the appropriate package using the wget utility. Example for CentOS 5 x86: #wget -c http://kb.parallels.com/Attachments/12669/Attachments/sw-cp-server-1.0-6.201004011105.centos5.i386.rpm Install the downloaded package. Example for [...]

A flaw in the popular ProFTPD FTP server potentially allows unauthenticated attackers to compromise a server. The problem is caused by a buffer overflow in the pr_netio_telnet_gets() function for evaluating TELNET IAC sequences. ProFTPD bug report: http://bugs.proftpd.org/show_bug.cgi?id=3521 Fixes for the vulnerabilty and exploit. Parallels has used its micro-update patch functionality in Plesk 9.5x, Plesk 10, [...]